Question 1

Who can claim the offer from Pumpen-Mieten24 (and Heide-Pumpen)?

Accepted Answer

We rent and sell our pumps including accessories exclusively to B2B customers or business customers. We would be happy to recommend a local retailer that stocks our products to private individuals.

https://youtu.be/UNzMPH2w3Yo

Question 2

How does the rent work?

Accepted Answer

After you have described your situation and an employee has discussed your needs, you will receive an individual offer. If you accept this offer, you will receive an order confirmation and your goods will be put together.
If desired, the goods can be sent or picked up. When returning the item, the process is identical.

Shortly
1. Determine situation and needs
2. Offer received
3. Issue order confirmation
4. Goods are being put together
5. Shipping/Pickup
6. return

Question 3

Is there a minimum rental period?

Accepted Answer

Yes.

The minimum rental period is eight working days.

Question 4

How much does delivery cost?

Accepted Answer

It depends on.

Depending on the size and weight of the freight, our shipping company will be asked about the current freight costs for your delivery. The costs will be calculated based on the shipping costs incurred by the shipping company. these are always current daily prices.
If you collect your goods yourself there are no delivery costs.

The most important features for determining shipping costs:
 • Size
 • Weight
 • Expense

Question 5

How long is the delivery time?

Accepted Answer

As a rule, you have a fixed date for when you have to use the planned pump. This date serves as a guideline for us when placing your order and we try to plan the date as a fixed delivery date.

Question 6

Can you buy the rented pump after the rental period has expired?

Accepted Answer

No.

We only rarely sell pumps that come from our rental inventory.

We are very reluctant to do this for various reasons.
If this is expressly desired by you, this must be clarified before the rental is confirmed (topic: rent-to-own).

If you would like to purchase a pump, you are still welcome to do so after your rental period. Our sales team will then create a new, individual offer for you.

Question 7

Can you buy a pump without renting it first?

Accepted Answer

Yes, we offer the option of direct purchase. If necessary, please contact us directly so that our sales team can provide you with professional support with your purchase.

Question 8

Are other pumps available?

Accepted Answer

Yes.

We have many other models in stock, but we only offer them for sale. Therefore they are not listed in the rental offer.

If you are interested, please give us a call. Our sales team will be happy to provide you with advice and support and help you make your selection.

Question 9

Does it make sense to rent a pump?

Accepted Answer

It depends on.

In many cases it makes sense for you to rent a pump rather than buy it. This can be decided depending on the project and duration. Our employees can tell you when it would make more sense to buy a pump or when it would be uneconomical for you to rent the pump.

Feel free to ask if you are not sure whether you would prefer to rent or buy.

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